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How does the transaction work?
They lease you goods under a rental-purchase agreement. (They generally call this agreement a “Lease” on this Website, including the FAQs.) You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. Or, you can lease the goods for the initial term (or longer) and then end the Lease by giving us notice, making all required payments and returning the goods.
What are the general requirements to apply?
To apply (or to have any chance for a spending limit), you must:
- Be at least 18 years old (except you must be 19 in AL and NE, and 21 in MS)
- Have a current source of income
- Reside in the U.S. (but not in New Jersey, Minnesota, Wisconsin or Wyoming)
- Have a valid checking account in good standing
- Have a valid SSN or ITIN, phone number, and address
Do I need to have good credit?
No. Good credit is not necessary but not everyone with bad credit is approved. They goal is to help consumers with bad credit get goods they want through a Lease.
Can I get more than one product?
Yes, you may lease any number of different products up to your approved spending limit, however quantity restrictions may apply to the same products.
What is the spending limit?
The spending limit is the total Cash Price of the goods you can lease.
How does the Lease work?
With your Lease, you are agreeing to make weekly payments for at least the initial lease term, which may vary by state but ranges from 7 days to 29 days. If you rent the goods for at least the initial term and you give us proper notice, make all of your required payments and return the item in good condition, the Lease ends and you have no further obligation to us. The Lease continues until you end it early or make all required payments for 52 weeks. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. You acquire the goods if you make all required payments for 52 weeks or exercise your Early Purchase Option. Simply refer to the table in your Lease to look up the Early Purchase Option amount.
Can I buy the product?
You can buy the item at any time by exercising the Early Purchase Option. Simply refer to the table in your Lease to look up the Early Purchase Option amount. You can also acquire the goods by making all required payments for 52 weeks. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price.
Can I ship to an address not listed on my account (e.g., work, family, friend)?
No. They can only ship your products to the address on the account, except that store pick-up may also be an option. Store pick-up is subject to limited availability based on location and stock and can only be used by the account holder.
Can I change my pay cycle to bi-weekly or monthly?
Yes, just simply provide us with a debit/credit card. They’ll use that card to process your payments on the schedule you prefer.
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How long is the Lease?
With your Lease, you are agreeing to make weekly payments for at least the initial lease term, which may vary by state but ranges from 7 days to 29 days. If you rent the goods for at least the initial term and you give us proper notice, make all of your required payments and return the item in good condition, the Lease ends and you have no further obligation to us. The Lease continues until you end it early or make all required payments for 52 weeks. You acquire the goods if you make all required payments for 52 weeks or exercise your Early Purchase Option. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. Simply refer to the table in your Lease to look up the Early Purchase Option amount.
What is the Cash Price? (Excluding Marketplace)
The Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. This makes it less expensive to purchase the items before the end of the term of the Lease.
What is the Cash Price? (Marketplace Only)
The Cash Price is the invoice amount of the item excluding sale and use taxes and fees.
What is 90 Days Same as Cash? (Excluding Marketplace)
If you pay the full Cash Price of an item plus sales taxes within the first ninety days of your Lease, you will own the item(s). You will not have to pay any additional amount.
Can I purchase early after 90 days?
Yes, your Lease has an Early Purchase Option. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date.
When are payments due?
Your payments will be weekly, on Fridays. The first payment will be on the first Friday after you sign your Lease.
Can I return the goods?
You cannot return the goods during the initial lease term unless they are defective. However, if you rent the goods for at least the initial term and you give us proper notice, make all of your required payments and return the item in good condition, the Lease ends and you have no further obligation to us.
Do you pull my credit score?
Yes, they obtain a credit report from FactorTrust, Inc. and/or Clarity Services, Inc., as well as at least one of the major nationwide credit reporting agencies.
Will my FICO score be impacted?
If you do not pay your lease payment(s) and do not return your leased item(s), this can negatively affect your FICO score.
What are the fees?
They know fees can be confusing and we’re committed to a transparent fee structure that makes it easy for you to understand. Late fees may apply if a lease payment is missed. Dishonored check fees may apply if a lease payment is returned unpaid.
How can I get help or submit a complaint?
They are here to help you and would like to resolve any issues or concerns you may have. To submit a complaint in their email greatfeature
